Community Guidelines
Lobby only works if neighbours can trust each other. These rules apply to everything on Lobby — profiles, photos, posts, plans and messages — and to how you treat people you meet through Lobby. There is zero tolerance for objectionable content or abusive behaviour: we remove content and accounts that break these rules, often without warning.
Be kind
No harassment, bullying, threats, hate speech, slurs, or content that attacks people for who they are. No sexual content or sexual advances. Lobby is for friendship, not dating.
Be yourself
Use your real first name, photos of you, and your own Instagram account. Don't impersonate anyone or use someone else's photos. Verification selfies must be of you, live.
Keep it safe
Meet in the lobby or a public place. Never share apartment numbers, door codes or other people's personal information. Don't follow, record or photograph neighbours without their consent.
No spam or selling
No advertising, sales pitches, fundraising, MLM, or repetitive posts.
Nothing illegal
No illegal goods or services, drugs, weapons, violence, or content that exploits anyone. Content involving minors in any sexual or harmful context is reported to the authorities.
Report and block
Use Report on any profile, post, plan or message, or Block to stop someone seeing or contacting you. We review reports within 24 hours. Content reported by several neighbours is hidden automatically until we've looked at it. If you're in danger, call 911.